To integrate its stakeholders' expectations diligently and consistent with the Company's mission, Enel Distribución Chile carries out an annual process of identifying priority issues. It evaluates and selects economic, ethical, environmental, and social issues relevant to its interest groups, who are part of its strategic priorities.
The results obtained in this process contribute to the strategic planning and design of the Company's Sustainability Plans. Results also provide content for the Sustainability Report as well as effective management of stakeholders and their expectations.
The annual process means Enel Distribución Chile and its subsidiaries execute a methodology aligned with the international standard, AA 1000 APS, developed by the Enel Group for all its companies. The purpose of standardization is to offer direction when managing strategic communication with stakeholders by meeting and identifying a set of principles (Principle of Inclusiveness); prioritize those issues that deserve attention by the Company (Principle of Relevance); and the design of responses (Principle of Responsiveness), to those expectations so valuable to the Company and community it serves.
The results of Enel Distribución Chile's materiality analysis are reflected in our materiality model and linked to the UN's Sustainable Development Goals (SDGs).
Materiality Matrix Enel Distribución Chile