Santiago, August 2, 2022 – Regarding the matter circulating on digital platforms, people pointed out that two collaborators were allegedly not official Enel Distribución providers. Both employees in question, Jorge Cornejo and Evelin Mora are certified technicians who work for the contractor Equans providing field services to Enel and operational inspections of junctions and meters to ensure our customers' service quality.
Enel personnel performing technical functions have company credentials that must be shown to clients when visiting their homes. For any questions or verification needs, our customers can call 600 696 0000 or contact us via WhatsApp at +569 9444 7606 or other digital media.
This type of situation, widely shared online in April and again this week, causes great harm to our teams working in the field. This type of situation harms and causes damage to people working in the field. Therefore, we will conduct an investigation, and Enel reserves the right to take appropriate legal action against those responsible for spreading false information.