- In coordination with Chilean Police, the company will monitor the electricity grids, by patrolling in the conflictive zones, increasing their crews for emergency service and reinforcing security actions to maintain, insofar as the conditions allow it, the continuity of supply to customers.
- Due to the difficulty of transport due to possible vandalism, the company delivered more than 150 generators in advance to customers who have electricity-dependent patients in their homes.
Santiago, March 28, 2019 - In order to provide prompt service due to possible power outages that could affect the electricity distribution system of some Metropolitan Region areas, which are victims of vandalism every year on the occasion of the commemoration of " Día del Joven Combatiente ", Enel Distribución implemented a Contingency Plan to attend to possible emergencies.
The Contingency Plan that will begin to operate preventively today, Thursday, March 28 and will end on Saturday, March 30, includes a series of additional measures such as ongoing monitoring of electricity grids by patrolling historically conflictive areas, increasing service teams in the field for the attention of emergencies, and implementing special security actions to maintain, to the extent that conditions permit, the continuity of supply to customers.
In the event of power outages, people should not intervene in the electrical grid, nor try to reconect the energy by their own means, in order to avoid any risk of electrocution.
The conflict zones that historically have had power outages on the occasion of the commemoration of the "Día del Joven Combatiente" are Avenida Grecia with Tobalaba, Villa Francia, La Victoria, La Pincoya, and Santa Rosa with Uruguay, among others.
Due to the difficulty of transport due to possible disturbances or vandalism, the company delivered more than 150 generators, in advance, to clients who have electricity-dependent patients in their homes.
The operation of Enel Distribución’s Contingency Plan is coordinated with Carabineros de Chile, authorities, and the corresponding emergency entities.
Operative and recommendations
For the safety of personnel of Enel Distribución and its sub-contractor companies, during the possible disturbances that may take place during said day, the company's teams will not be able to act immediately, as they could be victims of aggressions by the demonstrators.
The teams’ actions will begin immediately after the violence has ended, so it is recommended that people have flashlights, batteries, and candles on hand.
The Company’s emergency teams will always be in the vicinity of the compromised areas, waiting for the disturbances to end, in order to repair and return the service as soon as possible.
Enel Distribución provides service to 33 districts in the Metropolitan Region:
Enel Distribución Chile is the Country’s main distributor of electricity, with 1.9 million customers. Its concession area is 2,037 km2, which includes 33 districts located exclusively in the Metropolitan Region: Cerrillos, Cerro Navia, Conchalí, Estación Central, Independencia, La Cisterna, La Florida, La Granja, La Reina, Las Condes, Lo Espejo, Lo Prado, Macul, Maipú, Ñuñoa, Pedro Aguirre Cerda, Peñalolén, Pudahuel, Quinta Normal, Recoleta, Renca, San Joaquín, San Miguel, San Ramón, Vitacura, Santiago, Providencia, Huechuraba, Quilicura, Lo Barnechea, Colina, Lampa, and Til Til.