The Company has rules and codes of conduct requiring all its members to behave with integrity in their dealings with stakeholders –shareholders, employees, suppliers, customers, creditors and authorities– with which it relates, constituting the ethical foundation that gives meaning to social responsibility.
Therefore, and in order to achieve the highest level of satisfaction of its stakeholders, it has established an ethical mailbox that allows all these groups to communicate irregular or unsuitable conducts related to accounting, control, internal audit or other aspects.
The procedure established by the Company ensures confidentiality, since it is managed by an external firm with long and extensive experience in this field. This partnership will process complaints or communications from those concerned, guaranteeing absolute anonymity.
However, the use of this procedure requires remembering that accusations made with knowledge of its falseness or with reckless disregard for the truth may result in criminal or civil liability on the terms contemplated in the existing regulations.